Financial Assistance

Navigating the financial side of healthcare.

Services Include:

Committed To You

Columbia River Health (CRH) offers services regardless of a patient’s ability to pay. CRH does not discriminate in the provision of services to an individual based upon the individual’s race, color, gender, sexual orientation, national origin, disability or religion.

All financial counseling is completely confidential and conducted in an atmosphere of dignity and respect. We strive to eliminate the confusion and stress of the financial process.

SLIDING FEE DISCOUNT PROGRAM

CRH offers a sliding fee discount program based on income and household size. Even if you have insurance you still may qualify.

Please call Patient Outreach at 541-481-7212, Option 6 to schedule an appointment.

Appointments are free. If necessary, appointments can be completed over the phone and the necessary paperwork can be mailed.

Apply (English) Aplicar (Español)

What do I need to bring to my Sliding Scale Appointment?

In order to apply, you need proof of income for every person you are claiming as part of the household. Family size includes the applicant and anyone they are financially responsible for whether living in the same dwelling or not. You can bring this into the clinic or upload a photo or scan of the documents as part of our secure online system.

Examples of proof of income include:

Last year’s taxes
Pension funds
VA Benefits
Disability
Self-Employment records
Wages and Salary
Unemployment
Social Security/SSI
Worker’s Compensation
Public assistance
Bank Statement

If none of the above are available, a patient may complete a Self Declare Form.

Can I Apply Online?

Yes, access the application link above to complete the necessary forms. Our patient outreach team will contact you to make an appointment to verify documents and complete the application process.

What happens after I apply?

After you have completed the Sliding Scale Discount Application and provided yours and anyone in your household’s proof of income, you can expect to receive a letter notifying you of an approval, denial, or request for additional information. Often, an answer can be given as to whether you qualify at your appointment.

How much will I pay with the Sliding Scale Program?

Your eligibility and discount depend on your household income and size. Columbia River Health offers a flat fee co-pay at 4 levels. Your outreach specialist will determine for which level you qualify.

Level 1 – $20
Level 2 – $25
Level 3 – $30
Level 4 – $35

MEDICAID ENROLLMENT ASSISTANCE

If you need assistance signing up for Medicaid or another type of health care plan, Columbia River Health can help. Our patient outreach specialists are certified by the Oregon Health Authority for Medicaid enrollment and updates. They are trained to assist in navigating the Oregon Marketplace Health Plans. Our team is ready to answer your questions and guide you through the application process.

Please call Patient Outreach at 541-481-7212, Option 6 to schedule an appointment.

What information do I need to apply or bring with me?

To complete an application, you will need information about you and the members of your household who want benefits, such as:

General Information such as the Names and Dates of birth for everyone on the application
Social Security Cards for everyone who has a SSN
Contact information, including Mailing or Physical address, and phone number/email address if they have any
Proof of naturalization or immigration status if they have any
Income, expenses, and tax deductions for everyone on your federal income tax return if they have any
Proof and information of any other health coverage, such as Medicare or private health insurance

Can I Apply Online?

Yes! To apply for OHP online, go directly to the state website, ONE.Oregon.gov and click “Apply Now.” You will need to create a new ONE account if you don’t already have one. If you need help with the application, call us! We can help!

How do I know if I am eligible?

There are many different requirements and different programs covered under OHP. OHA’s Oregon Administrative Rules for medical programs list these requirements. To qualify for OHP individuals and families must meet income and residency requirements.

How will I be notified if I’m accepted?

If choosing to apply online, the State will notify you through text, email, or mail depending on your notification preferences. If you do not receive anything after 45 days, you may call us to find out about the status of your application.

GOOD FAITH ESTIMATE

Patient’s who are uninsured or not using insurance have the right to receive a “Good Faith Estimate” explaining how much their medical care will cost. Under the law, beginning January 1, 2022 health care providers need to give patients who are not using insurance an estimate of the bill for medical items and services.

Columbia River Health ensures that our patients receive a Good Faith Estimate in accordance with the law. If at any time before or during a visit or procedure you have questions about charges, please feel free to ask for clarification.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions or more information, visit www.cms.gov/nosurprises or call Columbia River Health Billing.

INSURANCES ACCEPTED

Columbia River Health accepts most major insurances! Please remember to bring your insurance card and a photo ID with you at every visit. If you have any questions about insurance-specific pricing and coverage, please contact your plan directly. If you don’t see your insurance, contact your insurance company or Columbia River Health to confirm eligibility.

Aetna
Cigna
Medicare
Summit Medicare Advantage Plan
Oregon Medicaid
First Choice Health
HealthNet
Moda Commercial
Multiplan

Pacific Source
Providence
Regence Blue Cross Blue Shield
Rail Medicare/Palmetto GBA
Tricare West/Health Net Federal
Triwest
United Healthcare

PAYMENT INFORMATION

20% cash at time of service discount

A 20% cash at time of service discount is offered if patient is paying for services in full on same day of visit and there is no insurance or other responsible party to bill.

Budget/payment plans

It is the policy of CRH that patients who cannot pay their account in full are eligible for a budget plan to allow them to pay on their accounts in installments. Please contact the CRH billing team at 541-481-7212 Ext 7.

Post-Dated Checks

CRH does not permit post-dated checks for services or devices.

Returned NSF Checks

Columbia River Health does not accept or automatically write off checks previously deposited on patient accounts and returned for “non-sufficient funds” (NSF) reasons. Patients will be assessed the NSF fee charged by the bank. Two NSF checks received from the same patient or account will result in the patient being placed in a “cash only” status for all future visits.

PAYING YOUR BILL

When you have an appointment at Columbia River Health, please be prepared to pay your co-pay or make a nominal payment ($25) toward your services.

We accept cash, checks, debit, and credit cards.

You may also pay your bill at your online patient portal,
MyChart.

For any billing questions please contact our billing team at 541-481-7212, Option 7.

Clinic
Hours & Location

Monday-Friday: 8:00AM-6:00PM

Saturday: 7:30AM-12:00PM

Sunday: Closed

Physical Address:
450 Tatone Street
Boardman, OR 97818

Mailing Address:
PO Box 397
Boardman, OR 97818

CALL: (541) 481-7212
EMAIL: info@crhclinic.net

Pharmacy
Hours & Location

Monday-Friday: 9:00AM-7:00PM
Saturday: 10:00AM-3:00PM

220 S. Main Street
Boardman, OR 97818
(Inside Harvest Town Foods)

After Hours Care

If you need assistance after hours, please call 541-481-7212

For emergencies call 911

Financial Assistance

Services Include:

Committed To You

SLIDING FEE DISCOUNT PROGRAM

What do I need to bring to my Sliding Scale Appointment?

Can I Apply Online?

What happens after I apply?

How much will I pay with the Sliding Scale Program?

MEDICAID ENROLLMENT ASSISTANCE

What information do I need to apply or bring with me?

Can I Apply Online?

How do I know if I am eligible?

How will I be notified if I’m accepted?

GOOD FAITH ESTIMATE

INSURANCES ACCEPTED

PAYMENT INFORMATION