Patient Outreach
Patient Outreach & Care Coordination
Resources for a balanced life
Columbia River Health understands that you may need other assistance other than health services. We provide patient outreach and care coordination to help you access the resources you need to maintain a well balanced life.
Our Bilingual Patient Outreach Specialists and Care Coordinators focus on the needs of the whole person, not just physical. We provide transportation services, connections to community resources and financial assistance.
Call 541-481-7212 to meet with our Patient Outreach Team.
Transportation Services
Columbia River Health offers assistance with your transportation needs. We can connect you with one of the community transportation services or we can offer our transportation van to those patients who cannot get to or from their appointments.
Call Patient Outreach to schedule your transportation for your next visit.
Financial Assistance
Our Patient Outreach team is certified by the Oregon Health Authority for Medicaid Enrollment or Updates and trained to assist in navigating the Oregon Marketplace Health Plan. They are available to assist you in the financial side of healthcare. Whether it is helping you apply to Medicaid or completing paperwork, they are focused on your well-being, in all aspects.
Coordinated Care
As part of your Care Team, our Patient Outreach Specialists and Care Coordinators work with your Provider and other Specialists to get you the care you need. They act as liaisons to ensure that your needs are met.
From chronic disease management to health education, they will ensure you understand your options. They may call you to remind you of screenings/tests you need and referrals that you have received.
Let them help you navigate your way through the complexities of healthcare.
Connecting with Community Resources
There are many community resources available to help you live a balanced life. Our specialists and care coordinators are familiar with all the resources available in the area and will work with you to find the help that you need.
- Housing
- Workforce Training
- Food Pantry
- Mental Health Services