Navigating the financial side of healthcare.
Columbia River Health (CRH) offers services regardless of a patient's ability to pay. CRH does not discriminate in the provision of services to an individual based upon the individual's race, color, gender, sexual orientation, national origin, disability or religion.
All financial counseling is completely confidential and conducted in an atmosphere of dignity and respect. We strive to eliminate the confusion and stress of the financial process.
CRH offers a sliding fee discount program based on income and household size. Even if you have insurance you still may qualify.
Please call Patient Outreach at 541-481-7212, Option 6 to schedule an appointment.
Appointments are free. If necessary, appointments can be completed over the phone and the necessary paperwork can be mailed.
In order to apply, you need proof of income for every person you are claiming as part of the household. Family size includes the applicant and anyone they are financially responsible for whether living in the same dwelling or not. You can bring this into the clinic or upload a photo or scan of the documents as part of our secure online system.
Examples of proof of income include:
Yes, access the application link above to complete the necessary forms. Our patient outreach team will contact you to make an appointment to verify documents and complete the application process.
After you have completed the Sliding Scale Discount Application and provided yours and anyone in your household's proof of income, you can expect to receive a letter notifying you of an approval, denial, or request for additional information. Often, an answer can be given as to whether you qualify at your appointment.
Your eligibility and discount depend on your household income and size. Columbia River Health offers a flat fee co-pay at 4 levels. Your outreach specialist will determine for which level you qualify.
If you need assistance signing up for Medicaid or another type of health care plan, Columbia River Health can help. Our patient outreach specialists are certified by the Oregon Health Authority for Medicaid enrollment and updates. They are trained to assist in navigating the Oregon Marketplace Health Plans. Our team is ready to answer your questions and guide you through the application process.
To complete an application, you will need information about you and the members of your household who want benefits, such as:
There are many different requirements and different programs covered under OHP.
If choosing to apply online, the State will notify you through text, email, or mail depending on your notification preferences. If you do not receive anything after 45 days, you may call us to find out about the status of your application.
Columbia River Health accepts most major insurances! Please remember to bring your insurance card and a photo ID with you at every visit. If you have any questions about insurance-specific pricing and coverage, please contact your plan directly. If you don't see your insurance, contact your insurance company or Columbia River Health to confirm eligibility.
Aetna Cigna Medicare Summit Medicare Advantage Plan Oregon Medicaid First Choice Health HealthNet Moda Commercial Multiplan
Pacific Source Providence Regence Blue Cross Blue Shield Rail Medicare/Palmetto GBA Tricare West/Health Net Federal Triwest United Healthcare
Budget/payment plans
It is the policy of CRH that patients who cannot pay their account in full are eligible for a budget plan to allow them to pay on their accounts in installments. Please contact the CRH billing team at 541-481-7212 Ext 7.
Post-Dated Checks
CRH does not permit post-dated checks for services or devices.
Returned NSF Checks
Columbia River Health does not accept or automatically write off checks previously deposited on patient accounts and returned for "non-sufficient funds" (NSF) reasons. Patients will be assessed the NSF fee charged by the bank. Two NSF checks received from the same patient or account will result in the patient being placed in a "cash only" status for all future visits.
We accept cash, checks, debit, and credit cards.
You may also pay your bill at your online patient portal, MyChart.
For any billing questions please contact our billing team at 541-481-7212, Option 7.